JSD ServicePro runs the whole job for a machine-based shop: hour meters, service intervals, offline work orders, AI parts invoicing, signed completions and a two-way QuickBooks sync. Built for the one-to-five-tech shop where the owner still wrenches.
The real app — work order, invoice and dashboard, in the truck.
Software built for plumbers and lawn care is organised around a service address. An equipment shop is organised around a machine that outlives the job.
Most field service apps think in addresses and drive time. Equipment work runs on hour meters — 250, 500, 1,000 hours — and a machine that sat all winter still needs its inspection before it moves.
You buy filters and hose ahead of the breakdown and pull them off the truck. The app tracks stock by truck and bin, takes out what the job used, and flags what to reorder before you're empty on site.
A customer isn't a house. It's a 2014 excavator with 8,400 hours and paperwork spread across three folders. Every job, photo, part and hour reading stays on the asset, not on a job number.
Pits, bush roads, plant dead zones. Work orders, photos, notes and job timers keep working with no service at all, then sync the moment you're back in coverage.
The same four steps whether the machine is in the bay or forty kilometres down a bush road.
Pick the asset, not just the customer. Complaint, cause and correction are the record — the same three boxes the trade has always used.
Timers run per technician, photos attach to the job, notes get written while you're still under the machine. None of it needs a signal.
Pull from truck stock or import the supplier invoice. Sell prices come from your markup bands, so margin is decided by policy, not by mood.
Customer signs on the phone, the completion record is generated, and the invoice lands in QuickBooks with the tax code the customer actually has.
Built from the field. The workflow in this app is the one a mobile heavy equipment mechanic already runs — write it up on site, price the parts honestly, get the signature, send the invoice before the next call comes in.
Straight answers about scope, offline work and the books.
It is built around heavy equipment — excavators, dozers, loaders, skid steers, lifts, cranes, forklifts, compressors and attachments — with commercial truck support for shops that also work on the trucks that move them. The asset record is the centre of it, so any machine you service can live in it.
The same app for the solo operator running out of a service truck.
How invoices, tax codes and payments move between the app and your books.
GST and PST, PST exemptions, CVIP inspections and CAD pricing.
Why hour-based scheduling beats a calendar reminder on equipment.
What actually needs to work when there is no signal.
The margin that disappears between the counter and the invoice.
Join the beta and run your next job end to end — work order, parts, signature and invoice on the machine you are standing next to.